Returns & Exchanges

At Wei's Western Wear, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unworn condition. Whether the fit isn't right or you've changed your mind, our team is here to ensure your exchange or refund is handled with authentic western hospitality.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the items in their original packaging, ensuring all tags are attached and boots are placed in their original branded boxes.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.